At Amir Roaster, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward returns and refunds process.
Returns
You may return products within 7 days of delivery if they are unused, in their original packaging, and in the same condition as received.
To initiate a return, please contact our customer support team at [email protected] with your order number and reason for return.
Once your request is approved, we will provide instructions for the return process.
Refunds
Refunds are issued only after the returned item has been received and inspected by our team.
Approved refunds will be processed within 5–7 business days after we confirm the returned product’s condition.
Refunds will be provided in the form of store credit or replacement, depending on customer preference.
Non-Returnable Items
For hygiene and safety reasons, certain kitchen appliances and accessories may not be eligible for return once opened and used.
Products damaged due to customer misuse will not qualify for refunds or returns.
Exchanges
If you received a defective or damaged item, you are eligible for a free exchange within 7 days of delivery. Please contact us at [email protected]
Updates to This Policy
Amir Roaster reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: [email protected]